WeddleUp legal page

Privacy Policy

Last Updated: January 25, 2026

This Privacy Policy explains how WeddleUp (“WeddleUp,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or use our websites, including weddleup.com (the “Site”), and when you interact with our wholesale/Dealer Portal services (collectively, the “Services”).

1) Who We Are

Business Name: FRILLAX TECHNOLOGY LIMITED

Address: UNIT D7, RM 903, 9/F, CAMERON COMM CENTRE, 458-468 HENNESSY ROAD, CAUSEWAY BAY, HONG KONG

Contact: support@weddleup.com | [WhatsApp/Phone:+852 64750321 ]

If you are in the EEA/UK and require an EU/UK representative, please contact us at the email above.

2) Information We Collect

We may collect the following categories of information:

Account & Business Information: company name, business type, website, tax/resale certificate details (if provided), and other information you submit during wholesale application/registration.
Contact Information: name, email address, phone number, job title.
Order & Transaction Information: order history, products ordered, shipping addresses, delivery requirements, invoices/PI references, and customer service communications.
Uploaded Documents: resale certificates, tax exemption documents, and other files you upload to support your account.
Technical & Usage Data: IP address, browser type, device identifiers, pages viewed, referring URLs, and timestamps.
Cookies and Similar Technologies: see our Cookie Policy for details.

3) How We Use Information

We use personal information to:

Provide and operate the Services (account creation, wholesale access, order processing, invoicing, customer support).
Verify business eligibility and maintain compliance records (e.g., resale certificate management).
Communicate with you about your account, orders, policy updates, and service notices.
Improve the Site and Services (analytics, troubleshooting, security).
Prevent fraud, protect our rights, and enforce our policies and agreements.
Comply with legal obligations and respond to lawful requests.

4) Legal Bases (EEA/UK Visitors)

Where GDPR applies, we process personal data on the following legal bases:

Contract: to provide the Services you request.
Legitimate Interests: to secure and improve our Services, prevent fraud, and manage business relationships.
Legal Obligation: to comply with applicable laws and regulations.
Consent: for non-essential cookies and similar technologies where required.

5) How We Share Information

We may share information with:

Service Providers: hosting, IT, analytics, customer support, email communications, document storage, and payment processing providers.
Logistics & Fulfillment Partners: carriers, freight forwarders, warehouses/3PLs to deliver your orders.
Professional Advisors: legal, accounting, and insurance advisors.
Authorities/Compliance: regulators or law enforcement where required by law.

We do not disclose personal information except as described above or with your consent.

6) “Sale” / “Sharing” of Personal Information (California Notice)

We do not sell or share personal information as those terms are defined under California law.

7) International Transfers

We may process and store information in countries other than where you live, including China and the United States. We use appropriate safeguards where required by law (e.g., standard contractual clauses) for cross-border transfers.

8) Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. Document retention (e.g., resale certificates) may follow applicable tax/compliance requirements.

9) Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no security measures are perfect, and we cannot guarantee absolute security.

10) Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to object or restrict certain processing. To exercise your rights, contact us at support@weddleup.com. We may need to verify your identity before processing a request.

California Residents: You may have rights under the CCPA/CPRA to request access, deletion, and other disclosures, and to opt out of “sale” or “sharing” where applicable.